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If you forget your password, you can ask for a new one.
Procedure:
(1) Click on "Login".
(2) Click on "Forgot your password?" below the login fields.
(3) Insert your username and the e-mail address which you used for registration.
(4) Finally, click on "mail password".
You will receive a new password within the next minutes via e-mail. After you have logged in, you will be asked to change the password to something you can easily remember.
![info3 - 125057.2 info3 - 125057.2](/images/125057.0) If you have forgotten password and username, contact the factline support team via e-mail (support@factline.com).
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