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If you forget your password, you can ask for a new one.
Procedure:
(1) Click on "Login".
(2) Click on "Forgot your password?" below the login fields.
(3) Insert your username and the e-mail address which you used for registration.
(4) Finally, click on "mail password".
You will receive a new password within the next minutes via e-mail. After you have logged in, you will be asked to change the password to something you can easily remember.
If you have forgotten password and username, contact the factline support team via e-mail (support@factline.com).
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![users - passwort vergessen [en] - 275346.1](/_101_17141193550696945005807004529134_/images/275346.0 "users - passwort vergessen [en] - 275346.1")
![users - passwort senden [en] - 275347.1](/_101_17141193550696945005807004529134_/images/275347.0 "users - passwort senden [en] - 275347.1")